The condos have electronic keypad door locks on the doors so you will NOT have to stop at any office to pick up keys. Prior to your arrival date, we will email you arrival information for the condo. The door’s keypad door lock will be coded specifically for your stay and you can let yourself in at any time. The condo is located in a residential condominium community rather than a hotel-type environment. Think of it as your second home – you can come or go at your convenience.